It is always a pleasure to hear from happy customers. For 45 years we have taken that extra step to ensure that each and every customer returns to us again because of the excellent service they receive.
Just wanted to reach out and say how wonderful the customer experience was for a couple of recent online purchases from Delicate Touch. We had bought a lovely piece from Delicate Touch at a Christmas Craft Show a few years ago. Recently, we explored the Delicate Touch online store for some earrings for my Mother-In-Law. We couldn’t decide between two options, so we bought both sets of earrings. One set to gift to her now and one set to gift to her later. We also asked for a personalized note to be included in the gift. So a complicated order with two different delivery addresses, a personalized note, and some COVID-19 delays. Mark was extremely gracious, kept us informed regularly, organized everything perfectly, included the personalized note to my Mother-In-Law, kept us up to date on delivery status, and included a personalized hand-written note to us in the gift being held-over until next year. It was just a wonderful customer experience. Thank you so much!
Tim and Linda from Ottawa
I have been purchasing gold jewellery from Delicate Touch for many years at the Home County Folk Festival in London. I have rings, necklaces and earrings. I particularly love their Celtic designs and the fact that you just don’t see this jewellery anywhere else. I receive so many compliments!
Patricia from London, Ontario
My husband has purchased me jewellery from Delicate Touch for more that 15 years and I still love and wear each of my pieces. Shelli and Mark’s designs are delicate, unique, durable and gorgeous. With no craft shows this year due to Covid, we ordered online and my new set is more beautiful than we could have imagined. You cannot go wrong with Delicate Touch!
Lynda from Ottawa, Ontario
I love the Celtic designs from Delicate Touch and have several pieces. This year I had one of their necklaces made for me in white gold and it turned out beautifully. It was delivered quickly to my doorstep in time for Christmas. It is so nice to have someone trustworthy to deal with for online jewellery shopping.
Barb from London, Ontario
I treasure each and every piece of jewellery I have purchased from Delicate Touch over the past 25 years. From simple delicate silver earrings to custom designs in gold, I have always been impressed with the quality and creativity of their work and the friendly and professional manner in which I have been treated.
Samantha from Toronto, Ontario
I love Delicate Touch Jewellery! Over the years I have acquired several pieces and now have a beautiful collection of earrings, brooches and pendants. Each unique and imaginative design has a graceful flow and intricate details, giving them a timeless appeal. On top of that, Mark and Shelli are lovely people who welcome guests , listen carefully and make excellent recommendations.
Ann from Guelph, Ontario